Recently I spoke about how simplifying and removing non-value-added steps from operational processes not only makes a business more stable, it often results in significant savings for the business and improved customer satisfaction (see “KISS: How Simplifying Your Business Can Make It More Stable”). This case study from Honeywell is a perfect example of this principle in action.
The company used Lean Six Sigma to reduce process time for aircraft engine repair. This enabled them to meet customer obligations in regard to repairs, and saved the company $6 million annually in the process.
Click here to read the entire case study, courtesy of Innovation 360.






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